Tag: dial plan

  • Branch Office Dial-Plans

    Part 3 of the “Route next hop by calling party” is an exercise of reducing dial-plan dependencies.  When working with customers that have several or thousands of different remote offices like retail, we try to create a dial-plan that makes sense for the branch as much as the corporate site and standardization is always top […]

  • Solving the 7 Digit Problem in Globalized Dial Plans

    This is the first in what will eventually be a 3 part series exploiting the “Route Next Hop By Calling Party” feature in Communications Manager. In a globalized dial plan, your goal is to convert user dialed numbers into a globally recognized e.164 format for best match routing.  The issue we run into in the […]