My career progressed from head butcher to Collaboration CCIE. There isn’t much technically that carries over between professions, but 10 years of direct customer service experience and squeezing margin out of processes provided a solid base and direction for the rest of my career. My focus today is deep into collaboration architecture. I have a passion for helping businesses define and adopt better collaboration strategies and developing processes and programmatic solutions to ease complex business problems. I try to think of "what's possible" more than "what's available"
Senior Technical Consultant with ROVE
CCIE Collaboration 51786
Cisco Webex Professional Ambassador
2018 Cisco Champion
2019 Cisco Champion
I had a large health care customer that started to run into 4 digit overlap for DIDs and had been working around the issue with translations for some time. They wanted to move to a globalized dailplan so that this […]