My career progressed from head butcher to Collaboration CCIE. There isn’t much technically that carries over between professions, but 10 years of direct customer service experience and squeezing margin out of processes provided a solid base and direction for the rest of my career. My focus today is deep into collaboration architecture. I have a passion for helping businesses define and adopt better collaboration strategies and developing processes and programmatic solutions to ease complex business problems. I try to think of "what's possible" more than "what's available" ------ Senior Technical Consultant with ROVE CCIE Collaboration 51786 Cisco Webex Professional Ambassador 2018 Cisco Champion 2019 Cisco Champion