My career progressed from head butcher to Collaboration CCIE. There isn’t much technically that carries over between professions, but 10 years of direct customer service experience and squeezing margin out of processes provided a solid base and direction for the rest of my career. My focus today is deep into collaboration architecture. I have a passion for helping businesses define and adopt better collaboration strategies and developing processes and programmatic solutions to ease complex business problems. I try to think of "what's possible" more than "what's available"
Senior Technical Consultant with ROVE
CCIE Collaboration 51786
Cisco Webex Professional Ambassador
2018 Cisco Champion
2019 Cisco Champion
Time of day routing in CUCM is, for some reason, a complicated task both to implement and to administer. Even when you have it configured you know that it is going to be a pain to update and still doesn’t […]